In light of the number of Republican presidential candidates who argue that poor people should just take advantage of the opportunities in America to work their way up the economic ladder, it’s worth reading this New York Times story about a number of studies that suggest that it’s harder for children who grow up poor to move out of the bottom income level in the US than in many other countries that are considered to have more rigid class structures. There are a number of interesting causes suggested, including the overall wealth gaps that are growing in the US, access to education for our poorest citizens, and our incarceration rate. But it’s something we should be aware of; I’ve never really been a big believer in the idea that you can pull yourself up by your own bootstraps, so this article tends to confirm my own beliefs. But if a lot of other people start to accept these claims and don’t see hope for themselves or their children to improve their lot in life, then you may see more repeats of social disturbances like the ones in Britain this past summer.
Say You Want a Revolution
Posted January 4, 2012 By Dave ThomerSo this week in World History we’re starting a set of units that have revolutions as a theme. To help introduce the topic I ask my students to analyze the lyrics of The Beatles’ “Revolution” because I think John Lennon does a pretty good job of incorporating a lot of the themes we discuss. The worksheet we use is in my Google Docs collection; I need to do a double-check on the lyrics transcription.
Some time in the next month or two I’ll ask students to create a video for the song based on what we’ve learned. (Which I suddenly realize means I need to figure out what I’m going to do about the student acquiring the song and whether I’m condoning or even encouraging piracy, or whether I can justify this to myself as a fair academic use. But that’s for later.)
The funny thing is, today we were talking about the idea that revolution often involves destruction – not just physical destruction as in war, but destruction of old ways of life and doing things. We talked about a lot of technological revolutions, and all of the old businesses that have been destroyed by the digital era. We talked about cassettes and record stores and film cameras. And right after we had that discussion, what do I read? That the Kodak company might be filing for bankruptcy.
Never mind ripping from the headlines, the headlines are ripping from me. 🙂
It Starts By Showing Up
Posted January 3, 2012 By Dave ThomerIn 2010, there were over 2 million registered voters in the state of Iowa.
Over 600,000 of them were registered Republicans.
Approximately 100,000 voters showed up for the Iowa caucuses tonight.
As I write this at 11:29 EST, Rick Santorum leads Mitt Romney by 72 votes and Ron Paul by fewer than 4000.
The headlines we will see tomorrow could easily have been different, depending on how those 500,000 people who didn’t show up feel.
But when you don’t show up, you give your voice to the people who do.
Tales from the Last Day of Break
Posted January 2, 2012 By Dave ThomerA quick list:
- Not quite a Nee Year’s resolution, but a resolution times to the new year: After several years of not closely tracking my spending, I bought a new budgeting program and I’m going to try to observe exactly where my money goes. I expect I will soon be alarmed by what I spend on food in various forms.
- I do hope that I resist the urge to make some purchases simply because I don’t want to have to do the data entry.
- I had to break up a trip to the grocery store into three different categories. Someone needs to create financial tracking software for obsessive-compulsive philosophers. “Is the essential nature of these paper towels that of ‘groceries’ or ‘household items’?”
- We decided to celebrate the last day of break with a trip to the movies. We were not the only ones. The theater was more crowded than I have seen it at any point since we watched the last Harry Potter movie.
- We got Alex a set of DVDs from the first five Potter movies for Christmas. We should have all the special features memorized very soon.
- Today we saw The Adventures of Tintin, which I think was a very nice combination of animation and motion capture. A nice adventure story with good action and good humor.
- Doesn’t look like I’m gonna have much luck getting Alex to the theater to see Star Wars Episode I when it gets re-released. As she pointed out, we already own it, so we’d be paying money to see something we already have.
- I’m going to remember this conversation if she ever wants to see a Potter re-release.
- With the Iowa caucuses tomorrow, I’m trying to think of ways that my ethics class can spend the time between Iowa and New Hampshire analyzing the candidates and their positions to try to see what that says about American society. Haven’t quite cracked the nut yet, but hey, I still have 24 hours.
- Happy New Year, everyone. Let’s make it a good one.
What I (Over)Think and What I Feel About “The Muppets”
Posted January 1, 2012 By Dave ThomerWe saw The Muppets last week. I think it’s the first Muppet film I’ve seen in a theater since the original Muppet Movie, and I am not even 100 percent sure that I saw that one at the movies. If you want to know what I think about the movie, keep reading. If you want to know how I feel about it, skip to the last paragraph.
The Muppets is definitely a throwback to the original film – the characters are trying to put on a show while also being aware that they’re in a movie about them trying to put on a show. The breaking-the-fourth-wall and entertainment inside humor are the source of many of my favorite jokes in the film. The story and the character development serve mainly as pegs for the humor – they’re all drawn very broadly and don’t have a lot of room to develop. Conflicts are introduced and quickly resolved before the audience has a chance to really get invested in them.
The one character element that I had a problem with is that Kermit seemed a bit passive in the film. He needs to be prodded into doing just about everything, and there’s an untold story about how Kermit let the gang drift apart in the first place. He rallies a bit toward the end, but as someone who’s always liked Kermit, I felt a little let down.
The interesting theme of the movie is that the Muppets have been out of action for so long that they’re out of fashion and ignored. So they have to prove to themselves and the world that there’s still a place for their kind of entertainment. The movie plays up the idea that the Muppets are stuck in the 80s, even introducing a character called 80s Robot. It was a little weird to me to see this element. The Disney Muppets had a TV show and several theatrical movies in the 90s. They made a couple of TV movies and several viral online videos in the 2000s. I felt like the movie ignored all of that and pretended that the Muppets went dormant after The Muppet Show ended and The Muppets Take Manhattan left theaters. By all means, the movie is free to pick and choose its continuity – it’s not like there’s ever been a single coherent canon for the characters – but the meta theme didn’t totally click with me.
All of that said, toward the end of the movie, Kermit and the other Muppets perform “The Rainbow Connection,” and Alex started to sing along. In that moment, The Muppets became one of the most joyous experiences I’ve ever had in a movie theater, and left no doubt that there’s still a place for these characters.
Roadblocks: Who Knows Best What I Need to Know?
Posted December 31, 2011 By Dave ThomerAnother roadblock that I encounter as I try to live up to the ideal of teaching that I have in my head is an ongoing conflict between two ideas. The first is my dislike of the idea that school should be a place where the teacher takes his or her knowledge and transfers it to the students; I am much more comfortable with the idea that students have to learn things for themselves and can’t just sponge it from another source. But the second, competing idea is that I see myself as an authority figure with certain expertise that should be used in the shaping of the learning environment. I don’t think it’s a bad thing for me to say, “Yes, you have to build the knowledge yourself, but right now you also have to listen to me tell you what knowledge to build and how to do it.” When I write that, part of me is turned off by the arrogance implied in it, but another part of me doesn’t see any way around the truth of it. When I look back at my own career as a student, I find numerous cases where a project that seemed utterly irrelevant at the time turned out to be quite important. In many cases, the teachers did know best.
I have the good fortune of being Facebook friends not only with a number of my high school classmates, but with several of my teachers as well. (It speaks volumes of my high school experience that my teachers and I each left enough of an impression on each other that we’d want to talk to each other almost 20 years later, but that’s another post.) Yesterday one thread evolved into a discussion of an assignment in my English class in sophomore year. We had to read Ralph Ellison’s Invisible Man, and write a reflection journal that was supposed to run about 50 pages.
Now I can still remember that this assignment was the bane of my existence in 1990. Invisible Man is a dense novel, and the longest paper I had ever written was 5 pages. Now I had to go up by an order of magnitude. I don’t think I actually made it . . . I got to around page 35 before I just ran out of things to say. I honestly don’t remember if what I had to say was worth anything – those assignments are long gone, consigned to the dustbins of 5.25-inch floppy history. But what I do remember is that I wrote that much.
That’s an important memory, because when I got to Fordham I was admitted to the honors program, where I had to write and defend a 50-page senior thesis on the topic of my choosing. It was hard work, and the bane of my existence in 1996, but throughout the process I could look back at high school and know that I had done this, or something like it, before. So I had every reason to believe that I could do it again. In the end, I did, and while I have not really pursued any further research into artificial intelligence theory, I had to spend a lot of time thinking about the ways that human beings learn (and how they’re different from the ways that machines learn). That’s certainly information that’s come in handy in my current career.
Once I knew I could write a 50-page philosophy paper, I moved on to other academic mountains. When it came time to write a 200-page dissertation, I figured out how to divide the thesis up into chapters. Each chapter would be a chunk of about 35-50 pages. While those chapters were the banes of my existence from 2003-2006 (I have a very baneful existence, if you haven’t noticed), I did finish. Without that graduate research and dissertation, I would not have the grounding in philosophical pragmatism that I do, and I think I would be a poorer person, citizen and teacher as a result.
So 35-year-old Dave in 2010 could draw a line straight back to work that 15-year-old Dave did in 1990 and see how the 1990 work had made 2010’s successes possible. But if you had asked me as a 15-year-old to explain why I was doing that journal, the only thing I could have told you was, “The teacher told me to do it and I need to get a good grade.” The book and the reflection did not connect with my own experiences, and I was too young to realize how limited my own experiences were and how much more there was to understand in the world.
One more example that doesn’t paint me in such a flattering light: In my junior year, we had a religion class called Social Justice. I was very fortunate, and through a combination of my mother’s efforts, my own talents and hard work, and some meeting-the-right-people-at-the-right-time, I was able to attend a private Catholic high school in the suburbs. There were many advantages to this education, but one major drawback was that we were a very homogeneous group. Again, my own experiences didn’t tell me much about what people in different social or economic groups lived through, so issues of poverty or class were abstract notions. The Social Justice class was meant to help us look beyond our lives and think about the obligations that we have to our fellow people.
I am putting it mildly when I say we were a reluctant audience. We watched videos about how agribusiness companies affected the economies and environments of countries around the world. We discussed the Bretton Woods financial institutions such as the World Bank and the International Monetary fund. We read books about the life of families on welfare in the 1970s or the Catholic Church’s notion of a “preferential option for the poor.” And when we weren’t pushing back against the idea that we had some kind of unfair advantage in the world, we were bored. We doodled in the margins or made jokes after class about agribusiness, agribusiness, agribusiness. Around the time that we were discussing the IMF, the teacher saw some rather unkind doodles in my binder and gave me a talking-to about making a positive contribution to the class. The next day I gave my notes the subtitle “Contributing Positively.”
Yeah, feel free to give 16-year-old me a metaphorical slap. He deserves it.
The point is, in 1997 I was working in a PR firm whose client made financial planning software. So during this time period, I was trying to understand a lot of stuff about how the financial world worked. And right about this time, several Asian countries saw their economies run into major trouble. Suddenly I was seeing the World Bank and the IMF all over the news. Now why did they seem familiar?
Oh, yeah.
A few years after that, I’m married and trying to rely on something other than takeout and premade taco dinner kits to eat. Pattie and I start learning about the food industry and the influence of big agricultural companies over what we eat and how we eat it. Large agricultural companies. I feel like there was a term for that. What was it?
Oh, yeah.
Now, do I think that my English teacher or my Social Justice teacher could predict exactly which classroom experiences would provide me with useful insights or skills in the future? Of course not. If they could predict the future that well, I’d be disappointed if they were spending all their time teaching high school when they could be out making a fortune in the stock market or reshaping world culture. But they had pretty good judgment about what might be useful, and when I trusted that judgment, more often than not I was better off for it.
I believe that we learn things, and think about things, because knowledge is useful – it helps us make our way through the world and accomplish what we set out to do. But that doesn’t mean that everything we learn has to be obviously useful right now. William James wrote
[T]he advantage of having a general stock of extra truths, of ideas that shall be true of merely possible situations, is obvious. We store such extra truths away in our memories, and with the overflow we fill our books of reference.
One of the things that teachers can do is use their knowledge to help students build up that extra stock of knowledge, to have it ready in years to come when it may prove useful.
Now, as I look at our curricula and the classes that we require students to take, I definitely think that we can do a better job of this. (I learned about calculus in high school math, but I learned much of what I knew about the importance of compound interest in an elective social studies economics class.) And we need to have some space for dialogue with the students, so that we can understand how they view this collection of information that we (possibly) find fascinating but they find frustrating. As I work to do that, though, I’m also going to try to forgive myself for thinking that sometimes the teacher knows best.
Roadblocks: Beyond Hot Cross Buns
Posted December 30, 2011 By Dave ThomerAs I get ready for the new year, I’ve been having a number of conversations with myself about how to implement the vision of teaching I have in my head. In my head, students take their questions about the world and seek out answers to them, while I provide resources and guidance to help them use the lessons of history to answer those questions. This works perfectly between approximately 3 AM and 5 AM, and then the alarm clock goes off and I face a bunch of realities that serve as roadblocks to that vision. My own limitations are certainly among those roadblocks, but they’re not the only ones. So in an effort to widen the conversation beyond myself and I, consider this post the beginning of a short series.
One thing I’ve been thinking about is the idea of authenticity in education. I like the idea of projects as a form of assessment – have the students create something that requires not just memorization of facts, but thinking about those facts. If there’s creativity and room for individual analysis and expression, then you’re on to something. And if it’s something that the students connect to, that they care about for its own sake and not because the guy with the grade book is telling them to do it, then you have a project that’s authentic.
Now, the roadblock I want to talk about now is that completing a project that requires 1) factual knowledge about a subject; 2) critical analysis of that knowledge; and 3) creation of content is going to require a number of skills. Part of the goal of the project is to help students develop those skills, but one challenge for the teacher is to match the complexity of the project to the skills that the students have. Ideally, you want the project to be near the edge or even slightly beyond the edge of the comfort level, so they have to stretch and build a little bit to get there. Without that, there’s no challenge, and that can lead to boredom. But with too much of a gap, students won’t know where to go, and they won’t feel like they can solve the problem themselves.
This means that the teacher is almost certainly going to have to put some artificial limitations on the project, and those simplifications run the risk of taking the project further away from something that the students feel is authentically relevant to them. Is there a way to get around this? I’m not sure.
When I was in grade school, I played snare drum for the grade school concert band. If you have ever been to a grade school music concert, you are probably familiar with the song Hot Cross Buns. It is a very simple tune that many music students learn when they are first getting the hang of their instruments. Now, whatever goals someone might have when they start playing an instrument, giving a rousing performance of Hot Cross Buns is not likely to be one of them. But learning this song lets you practice reading the music and hitting the notes, and hopefully after a little while you’re ready for something more engaging. I eventually played a few John Philip Sousa marches and a barely recognizable version of the Beatles’ “Yesterday” before hanging up my drumsticks.
Now, is there a more authentic way of helping music students get those initial building blocks? Or is Hot Cross Buns (or something like it) just something you have to grin and bear to get on with the good stuff? I honestly don’t know. I suspect that a certain amount of grinning and bearing is necessary, but that could be my lack of imagination.
And to being this back around to the high school classroom, if I need a Hot Cross Buns to help students build their research or their critical thinking skills, how can I get beyond that phase as quickly as possible and let them loose on more complex, and hopefully more engaging, material?
One possibility would be to build out my start-of-year introduction. In World History, instead of starting with australopithecus and the dawn of humanity, I begin with the last chapter of the book and discuss the present day. The Internet and global warming are a little more accessible than cave paintings and the Stone Age. I could try to create a few projects based on researching personal history, and put the focus more on the thinking and the application than the content itself. I might hit other roadblocks, like the assigned curriculum and its associated schedule, but that’s a hurdle for another day.
A Fine Morning: Can You Hear God Crying?
Posted December 29, 2011 By Dave ThomerA few weeks ago I had one of those right-place-at-the-right-time opportunities that prove that the universe is not devoid of a sense of good timing. The Art Sanctuary invited a group of Parkway students to attend a special student matinee performance of selections from Can You Hear God Crying? The finished work is expected to premiere in Philadelphia in June, but composer Hannibal Lokumbe and a group of singers and musicians that included students from Philadelphia and Camden were ready to give a sneak preview to hundreds of Philadelphia-area students as part of the Reading in Concert program. Through the generosity of the Art Sanctuary, we were able to bring a group of ninth graders to the Kimmel Center for no charge.
I can not emphasize how important that last sentence is. I’ve been trying to organize a ninth grade field trip for two years and every time, the cost has become a hurdle. Now we were going to have a chance to bring students inside Verizon Hall at the Kimmel Center to hear a live musical performance.
Heck, I was going to have a chance to go inside Verizon Hall and hear a live musical performance. That’s been on my To Do in Philadelphia list for quite some time.
In keeping with the good timing theme, Can You Hear God Crying? is inspired by the passage of captured Africans to the Americas as part of the slave trade, but it takes the idea of the Door of No Return and extends it to everyone, to represent those turning points in our lives where we lose touch with something dear. The good timing is that in World History we had just finished discussing the slave trade the week before the performance, so here was an opportunity to show students that something that occurred hundreds of years ago was still resonating with people in the present day and shaping events in the world around us.
The performance itself was a great experience for me, for several reasons. It was inspiring to see high school students from this area on that stage, ready and able to perform. I was intrigued by Lokumbe’s work with prisoners to use music and the arts as a means for introspection and self-improvement (the Music Liberation Project). And I welcomed the opportunity to broaden my own cultural horizons a little bit. The work has choral pieces, some of which were performed by a Liberian choir in Philadelphia. It is easy for me to forget how much power the human voice has simply as an instrument; I am so familiar and comfortable with words that I tend to focus on the meaning of lyrics rather than the emotion of the performance, but that isn’t an option when you don’t know the language.
It was also interesting to me to see the students’ response to the pieces. The earlier choral pieces, especially a mournful selection about the “Jonah people” trapped in the belly of a slave ship, were the kind of music that requires stillness and concentration to appreciate. Long single notes helped me think of a ship, tossing and lurching through turbulent seas, whose passengers had lost control of their own destiny. I am far from a musical critic or expert, but this part of the program was not what I would call accessible, and I think it was a little alien to some of the students as well.
But in the second half of the performance, the drums and piano and other instruments kicked in, and Lokumbe attempted to convey the possibility of joy and hope that exists in each of us. The music was more of a jam session with an upbeat tempo, and as the students began to clap along and move in their seats I could tell that this was a musical experience that they could completely engage with. It made me think of the impromptu singing performances I’ve seen break out at school, and it reminded me once again that art is not an option in human lives – it’s something we need and a fundamental part of who we are.
As the performance came to a close, Lokumbe answered some questions from the audience, and one of our students got to ask the final question. Another student turned to me, out of the blue, and said, “I’m glad we came to this.”
Some days, teaching isn’t just a holding action against all the challenges we face. Some days, you get to do something special. I’m very grateful to the Art Sanctuary, the Kimmel Center, Hannibal Lokumbe, the performers, and to the students and my colleagues at Parkway for making December 13 one of those days. And until June, I’ll be keeping my eye on the Kimmel Center site for more information about the finished version of Can You Hear God Crying?
Five Reasons Why Retail Employees Are Not the Enemy
Posted November 24, 2011 By Pattie GillettThese days, some people view holiday shopping as a sport or game: collecting the best coupons, sussing out the best deals, beating the crowds, picking the right stores at the right time, suriving the long lines without having to use the bathroom… It takes physical and mental strength, right? If shopping is your game, this is your season. So lace up your comfy shoes, fire up your shopping smart phone apps, and enjoy.
One thing I will ask you to keep in mind this season is that there are no extra points or bonus credits for ripping apart retail employees in the course of your shopping. They are not your enemy, there’s no need to treat them as such. I’ve assembled a list of five things you may not know about retail employees which I hope encourages you to spread a little more holiday spirit and little less retail rage when you shop this season.
1. Retail employees work insane hours.
In the somewhat fictional, sepia-toned time of Norman Rockwell’s painting of an improbably large and perfect Thanksgiving turkey, the only people working on this holiday were police officers, firefighters, hospital workers, and other essential workers, most of whom got holiday pay for sacrificing their “family time for the greater good. In our high-definition, modern reality, Thanksgiving seems to have become yet another meal we rush through in order to get to something else. That ‘something else’ being a sale on the latest gaming console at the local electronics store that requires you to line up at 5pm for the 10pm store opening. Think about it: if you’re in line at 5pm on Thanksigiving, and the store opens at 10pm on Thanksgiving, it means that dozens of employees who work at that store were there all day, stocking, cleaning, and getting the store ready for you. They didn’t eat Thanksgiving dinner and they will likely be there for most of the night and into the following day. For some, they’ll get six to eight hours off, to eat, sleep, change, etc. before they need to be back again for the next shift. No one gets Black Friday off, not if they want to keep their jobs.
And Black Friday is just the start. Most stores have extended hours throughout the holiday season. That means closing at 11pm, restocking through the night and re-opening at 7am for nearly eight weeks. If the person ringing up your purchase looks a little bleary-eyed, this is why.
2. Retail salaries are low, with very few benefits.
Sure the hours are insane, but retail workers get paid well to compensate, right? Wrong. Labor unions are non-existent at the major retailers these days so there’s very little pressure for national retailers to pay very much above minimum wage. That fact, coupled with high unemployment, means that there is no shortage of new workers to replace the ones who complain, burnout, or get fired. According to the U.S. Bureau of Labor Statistics, the average non-commissioned retail sales employee makes just over $9 per hour with few, if any, benefits to boost their overall compensation.
Most retailers manage their employee payrolls systematically to keep the majority of their employees just under the threshold for which the law demands that the employees be given medical and other benefits. So that means if you work full-time and have medical coverage, the person waiting on you in your favorite store works one or two hours less per week and gets none.
Most retail employees are eligible for a modest employee discount at the stores where they work, often between 10% and 15%. However, these days, any savvy online shopper with a good search engine can match or exceed that on any given sale day so can it really be called a perk?
3. Retail workers do not order stock or set the sales.
So your favorite store put ads out everywhere touting the fact that they will have half-price Whatevers on sale starting at 11pm on Thanksgiving night. Those Whatevers are sooooooo expensive and hard to find, so you get yourself there, line up in the cold, and have your credit card at the ready. But cue sad trombone, the ad didn’t exaclty say that each store was only getting two of said Whatevers and the extreme couponer in line ahead of you got them both. So what now? Well, if you’re like most people, you march over to the first store employee you see and you tear them a new one, right?
Um…why exactly? Let’s think about this. Did the store employee you’re ripping apart actually order the shipment of Whatevers from China? Did he or she actually decide that each store would only get two? Did he or she decide how much the discount would be? The answer to all of those is almost certainly no. Let’s get this straight, the people who make ordering, shipping, and cost decisions for major retailers make way more than $9 per hour, don’t wear logo imprinted polo shirts, and are sure as Hell not going to be in a store on 11pm on Thanksgiving night. Store employees, even store managers have no say in these decisions. The stores are expected to execute sales directives, make sales goals, and keep costs down. That’s it. Even if the employee you tear apart passes on your complaint to the “higher ups” it’s likely to get lost in the internal bureacracy because corporate offices never take employee complaints seriously.
If you have a complaint, make it to corporate yourself. Do it publicly on their Facebook page or to their Twitter account. The likelihood for real change or compensation is much higher.
4. If they could open more registers, they would. Seriously.
Long retail lines during the holiday season are a fact of life but isn’t it infuriating when there are eight registers and only four of them are open? I completely agree! Someone get me the store manager so I can tell him or her that this simply cannot be tolerated. Yes, the same store manager who has no power in the corporate structure and whose promotion to store manager likely meant that he or she gets to work twice as many hours for a fixed salary instead of an hourly rate with some overtime. The store manager who is given a strict holiday payroll budget in September which is based on maxmizing profits, not on customer service. Give it a shot. You can certainly make your opinions known. You can even yell or scream a bit. It’s not going to be the first time this manager has gotten yelled at today and it probably won’t be the last. It also probably won’t get any more registers open either. My advice, shop early in the morning or later in the day on weekdays, as store hours allow. The lines will be shorter.
5. Retail workers have not declared “war” on Christmas, they have to follow a script.
Thanks to the modern innovation that is mystery shopping, almost every second of your three-to-five minute interaction at the cash register of a major retailer is now scripted. They have to ask you if you found everything you need (even though there’s not much they can do if you didn’t), they have to pitch you on the store credit card (even though the last thing they want to do with a long line of customers is check your credit), and they have to give you a cheery greeting and farewell (even though they’re probably so tired they can’t remember what year it is). The fact that the last item may be “Happy Holidays” instead of “Merry Christmas” or whatever seasonal holiday you enjoy, is not their choosing. The corporate office likely wrote the script based on focus group research and whole bunch of other factors that have nothing to do with the person packing up your newly purchased sweaters. The employees have to follow it to the letter or they can be fired or, at best, lose any slim hope they have of bonus pay. So feel free to reply “Merry Christmas” in your snottiest voice at the employee who tells you to have a “Happy Holiday.” That embodies to spirit of the season and will likely make their day.
Or you could both just say “have a nice day” and mean it.
Bottom line: it’s all about profits.
I know it sounds like I’m going out of my way to make excuses for retail employees and I admit to being somewhat biased. I managed a retail shopping mall for three years. While there are lousy retail employees out there (I certainly fired my share), the vast majority just want to do their jobs well, earn their pay, and support their families. They don’t want to make your lives harder nor do they want to ruin your holiday. They rely on shoppers and need you to come back. Unfortunately, most of the key decisions that impact the shoppping experience are made by people who don’t set foot in the stores at all, let alone during the holiday season. Keep in mind, most major retailers in this country are publically traded companies. A successful holiday season for them maximizes profits to shareholders, not positive experiences for customers. It’s not likely to change until customers remind them, en masse, that the two are not mutally exclusive.
Happy Shopping!
20 Years of R.E.M. Fandom – Part 2
Posted November 19, 2011 By Dave ThomerBy the time 1997 hit October, I had already started calling it the Year from Hell. I had graduated from Fordham and already found myself foundering professionally. I had compiled a jack-of-all-trades/master-of-none resume that left me unsure of what field to pursue and without the confidence to sell myself in interviews. I was about to leave my second job since graduation, my apartment in New York was a disaster waiting to happen, and I often supplied the disaster. Friendships strained as my fellow grads and I adjusted to “the real world” and its new demands on us. Wherever my happy place was, it was pretty vacant.
And then I read that Bill Berry was quitting R.E.M. Clearly, the universe had quit playing fair.
I can’t say I was surprised. The poor guy had an aneurysm on stage. If he wanted to go take it easy for life, he was more than entitled. Still, it was one more signal. The glory days of high school and college were over. Time to start moving on. Except, of course, I didn’t. I went to the library, checked out a book collecting all of Rolling Stone’s articles about the band, and served myself a crash course of R.E.M. history as it happened. And I waited for the next album, to see what Berry, Buck, Mills, and Stipe minus Berry would produce.
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